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Gaung revolusi mental dan reformasi birokrasi mengharuskan instansi pemerintah untuk terus melakukan peningkatan kualitas pelayanan publik. Hal tersebut dilakukan agar masyarakat dapat merasakan secara langsung kinerja dan pelayanan instansi pemerintah. Salah satu upaya pemerintah untuk mewujudkannya adalah melalui Peraturan Pemerintah Nomor 90 Tahun 2008 tentang Sistem Pengendalian Intern lnstansi Pemerintah (SPIP).
Buku ini akan membantu para pelayan publik dalam melaksanakan penilaian risiko sebagai salah satu unsur wajib dalam SPIP. Melalui metode fuzzyfailure mode dan effect analysis, pembaca akan mendapatkan alternatif metode penilaian dan manajemen risiko yang jauh lebih akurat dan efisien dibandingkan metode tradisional. Selain itu, pembaca juga dapat mendapatkan informasi komprehensif dan panduan mendetail dalam melakukannya.
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